Where your Relationship Management is matters

How are your Business Relationships?

Where does your customer relationship data live?

We have witnessed a low success & adoption rate for tools living outside of your CRM. There are a plethora of new tools that hook in or API to your CRM. Your revenue teams are tired of multiple logins, inputting data into multiple sources, and the distraction of off-platform offerings.

Teams are weary of learning, maintaining, and remembering the benefits in the sea of tools that are meant to focus time and efforts on “revenue-building activities”. Why do we innovate, build, and enhance our product directly within Salesforce? This is a system of record for your CRM - customer relationship management

What are some benefits of driving relationship management in your #CRM? (Various CRM studies show)

▶ Increase customer retention - Increase customer retention rates by up to 27%. Businesses that use CRM software have reported a 45% increase in customer satisfaction levels.

▶ Increased Efficiency and Productivity - Increase sales productivity by up to 30%, with a 35% reduction in administrative tasks. This increased productivity can lead to improved sales performance and revenue growth.

▶ Better Data Management and Analysis - Increase the accuracy of sales forecasts by up to 42%, allowing businesses to make more informed decisions about their sales strategies. 

▶ Improved Communication and Collaboration - Businesses prioritizing collaboration and communication between departments can increase customer satisfaction by up to 38%.

▶ Increased Profitability - Increase sales revenue by up to 41%. Additionally, businesses that adopt a CRM-based strategy have reported a 50% increase in customer retention rates.

Standardizing your CRM as your “system of record” for your Relationship Management can improve customer engagement, drive sales growth, and drive short and long-term success. gain a competitive #accountmanagement #relationshipmanagement #relationshipmaps #orgcharts